Technical Support Portal

The CTS Technical Support Portal has been put together as an advice centre for our customers, to help them provide product guidance to their customers. The portal features a range of handy technical support tools including video guides to product maintenance, installation and the fitting of spare parts, and downloadable resources including trouble-shooting and product selection guides.

Download Our Guides

View our troubleshooting guide
To help trouble-shoot and overcome any issues that are being experienced with our pumping equipment, our technical department have put together a guide to their most frequently asked questions.This guide should allow you to diagnose and solve any problems straight away.

Piusi software installation guide - Windows 7 & 8
Here are the step by step instructions for the installation and commissioning of the Piusi Self Service software for Piusi fuel management systems onto Windows 7 & 8. This guide is ideal should a user want to self-install the software rather than get an engineer to do it for them.

Piusi software installation guide - Windows XP & Vista
Here are the step by step instructions for the installation and commissioning of the Piusi Self Service software for Piusi fuel management systems onto Windows XP & Vista. This guide is ideal should a user want to self-install the software rather than get an engineer to do it for them.

Oil viscosity chart
If you are unsure whether the pump you are looking at is able to cope with the viscosity of the oil you are working with, take a look at our viscosity chart which indicates the thickness of your oil at different temperatures. There is also a useful key at the bottom to show which of our Piusi Viscomat pumps work with what.

Video Guides

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or you can call us
0121 351 4445